Guidance Service available every weekday
Guidance Services Direct you to the right service provider
General guidance with employment and business issues on weekdays between 9 a.m. and 3 p.m.
You also have the opportunity to meet our pop up advisors without an appointment according to the schedule.
Customer service hours via telephone 08 558 558 10 available on weekdays 9 a.m. – 4 p.m.
Exceptional opening hours
Tue 26.11. BA customer service and phone/chat service from 10:00 a.m.
Fri 29.11. BA customer service and phone/chat service from 9 a.m. to 11 a.m.
Tue 17.12. BA customer service and phone/chat service from 10:30 a.m.
We offer job seekers early stage support, advising and guidance with both employment and business issues. Together with our advisor, you can search for the services that suit you the best and get support in matters concerning employment and training.
Advisors from BusinessOulu business services provide counselling for changes of ownership and starting and growing companies with e.g. financial planning or internationalisation.
TE services become municipal services on 1 January 2025
From the beginning of next year, TE services will become the responsibility of municipalities, and the state employment and economic development offices (TE offices) will be abolished. Employment services will become part of every municipality’s basic service in the same way as, for example, education or urban environment services. They will provide advice and guidance on job search, recruitment and skills development for both individuals and businesses. We organise employment services together with Hailuoto, Ii, Kempele, Liminga, Lumijoki, Muhos, Pudasjärvi, Tyrnava, Utajärvi and Vaala to form the Oulu Region Employment Area.
International House Oulu
IH Oulu gathers different guidance services under the same roof. Services are targeted at international newcomers and immigrants, and also companies planning to recruit international people. We are located at BusinessAsema.
General Guidance
On-site: Uusikatu 52, 90100 Oulu
- Service hours on odd weeks:
Mondays: 12 p.m. to 3 p.m.
Fridays: 9 a.m. to 12 p.m. - Service hours on even weeks:
Fridays from 9 a.m. to 3 p.m.
Phone Number: 08 558 558 10 (select option 5)
Service hours: Monday-Friday from 9 a.m. to 3 p.m.
Email: ihoulu@ouka.fi. We will respond as soon as possible.
Remote guidance with employment and business issues
You can find more specific information about the available services and their descriptions in the appointment calendar.
Services without appointment
Services on Mondays
Location: Uusikatu 52
- OSKE employment counselling for non-Finnish speakers 12 noon – 3 p.m.
- Counselling for Ukrainians. 9 –11.30 a.m.
- Immigration services in Oulu 9-10 a.m.
- Digi-skills for job search 12 noon – 3 p.m.
- Kohtaantoa project (Nuorten ystävät) career counselling for jobseekers and recruitment assistance for employers 12 noon – 4 p.m.
- Multicultural Centre Villa Victor Mondays 4.11. and 2.12. at 12-2 p.m.
Location: Startup Station (Sepänkatu 20)
- Guidance on business development: BusinessOulu business services 12 noon– 4 p.m.
Services on Tuesdays
Location: Uusikatu 52
- OSKE employment counselling for non-Finnish speakers 12 noon – 3 p.m.
- Counselling for Ukrainians. 9 –11.30 a.m.
- Immigration services in Oulu 9-10 a.m.
- Digi-skills for job search 12 noon – 3 p.m.
- Housing couselling twice a month (on even weeks) 12 noon – 3 p.m.
- Pohde – Social services to support immigration twice a month (on uneven weeks) 12 noon – 3 p.m.
Location: Startup Station (Sepänkatu 20)
- Guidance for aspiring entrepreneurs: Oulun seudun Uusyrityskeskus – Enterprise Agency of Oulu 12 noon – 3 p.m.
Services on Wednesdays
Location: Uusikatu 52
- OSKE employment counselling for non-Finnish speakers 12 noon – 3 p.m.
- Counselling for Ukrainians. 9 –11.30 a.m.
- Immigration services in Oulu 9-10 a.m.
- Digi-skills for job search 12 noon – 3 p.m.
- OSAO Ovi Admissions Services twice a month (on even weeks) 12 noon – 3 p.m.
- SIMHE Oamk guidance related to study opportunities for immigrants interested in higher education studies twice a month (on uneven weeks) 12 noon – 4 p.m.
Location: Startup Station (Sepänkatu 20)
- Guidance for early-stage innovators: A. Vipunen 3 – 4 p.m.
Services on Thursdays
Location: Uusikatu 52
- OSKE employment counselling for non-Finnish speakers 12 noon – 3 p.m.
- Counselling for Ukrainians. 9 –11.30 a.m.
- Immigration services in Oulu 9-10 a.m.
- Digi-skills for job search 12 noon-3 p.m.
- Startup Refugees twice a month (on uneven weeks) 12 noon – 4 p.m. CANCELLED 21.11.2024
- Finance counselling twice a month (on even weeks) 1 p.m.-4 p.m. You can also get advice by calling. tel. 040 191 7225 or email: talousneuvola@pohde.fi
Location: Startup Station (Sepänkatu 20)
- Sparring and mentoring for small entrepreneurs: Business Mentors 3-4 p.m.
Services on Fridays
Location: Uusikatu 52
- OSKE employment counselling for non-Finnish speakers 12 noon – 3 p.m.
- Digi-skills for job search 12 noon – 3 p.m.
- Finnish Immigration Services twice a month
(on uneven weeks) at 12 noon – 4 p.m.
Instructions for remote counselling
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